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Business Profile

General Contractor

CCVS LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/17/2023

    Type:Order Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Customer obtained 3 bids for master remodel and laundry remodel. Hired CCVS as they submitted lowest bid and explained why they were lower than other contractors. Signed contracts on 10/4/22. Work started in Feb due to them working on another job, contractors new home remodel, and water leak to contractors current home. Change orders were agreed upon. (See attachments). Project was complete around 6/18/23. After signing final change order on 6/30/23 we were presented an invoice with a total that did not total contracts and change orders. They were questioned and stated materials and labor hours were higher than they planned for. We tried to handle this with discussion but have been told there is no room for adjustments on the invoice and their contracts were just estimates. The only thing they were willing to remove was tax from their requested invoice. Final payment made on 7/11/23 for all contacted agreements and agreed change orders and sent to address provided and has been received by verified mail. We feel like they under bid the job to get the job and are now over charging on project. They are not following contract and have been misleading and unlawful.

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