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Business Profile

Online Retailer

Hey dudse.com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/16/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed order 11/21 first order never left warehouse after many attempts in emails and calls another order was sent out and only half the order was recipes and shipped but never notified me and kept my money

  • Initial Complaint

    Date:12/13/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ordered 2 pairs of shoes from ***********. ***** AMERICANA WIDE - OFF WHITE - 11SIZE: 11 QUANTITY: 1 MEN'S ***** TRI MICHIGAN - *************/YELLOW - 14SIZE: 14 QUANTITY: 1 $116.62 Took over a week to get notice that the order shipped then 3 weeks later says was delivered. Have door camera and would have saw it was delivered. Called and asked customer service for a picture of delivery. And said they can not help and it was simply delivers. Check with neighbors they said. Lol

  • Initial Complaint

    Date:12/05/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered From Them by mistake I contacted them right away They said they couldn't cancel the order I called them right away to Said I would have to wait for 3 weeks until the order came and do a Return and Another 10 days to get my Money Back I asked to Speak to a Manager They refused me That I've asked for a Call from the Manager they totally ignore that to

Hey dudse.com is NOT a BBB Accredited Business.

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