We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Used Car Dealers

Teddy's Auto Sales

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/22/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 07/03/24, I purchased a 2006 Jeep Wrangler Unlimited from Teddy's Auto Sales in ******, **. ********************* advised me, verbally only, that there was a frame repair done on the Jeep and advised me that it was "done very well". This was not disclosed on an inspection sheet as there wasn't one and was not disclosed on purchase agreement. I recently brought the vehicle to a mechanic to have a hitch installed and I was advised the frame repair was not done well, a "patch job" at best and would not have passed an inspection. My mechanic advised it would take $10,000.00 to fix the frame in its current state. I have only put less than 300 miles on this vehicle since I purchased it. I signed the agreement with the mindset the seller, *********************, was truthful with his information about the frame repair was done correctly. I have attempted to contact ********************* and so far no response. He basically sent me down the road in an unsafe vehicle. As a dealership, he should have to make sure his vehicles are safe to drive. I want my $9000.00 refunded.

    Business Response

    Date: 07/22/2024

    Disclosed as frame repaired/rust and sold As Is, We showed the customer where it was repaired and had 70 plus pics with a hd video. Sold to him at a discounted rate. Extremely upfront and honest about the 19 year old jeep. We offered to help get parts at wholesale for the customer after he called and offered to help him out and buy it back from the customer at a wholesale cost. We also offer to let the customers get pre sale inspections done, which the buyer did not do. Not much more we can do. Buyers remorse happens and we sure tried to help him out in any way we could. We Hope the jeep works out for him in the future. 

Teddy's Auto Sales is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.