Reviews

Review Details

• Review fromNisha P

  Date: 04/15/2025

  1 star
  I wanted to write a good review but they didnt do right by us.I genuinely hate writing bad reviews, and Im usually the first ****** to give someone the benefit of the doubt. The movers were friendly and helpful during the move, and at first, I truly believed they were good people who would make things right.Unfortunately, that hasnt been the case.During our move in October, we had a rug go missing, a pot get damaged (which we sent a photo of), and multiple other items that were never delivered. A couple of weeks later, they did call and admit that they had left a bag of our items in their truck, which they dropped off. That showed some honesty, and we appreciated it. But we also told them at that time that other things were still missing and had been damaged.After that, communication dropped off for months. When they finally replied, they asked for receipts for reimbursementwhich we provided. After receiving the receipts, they said they would send a check, but never asked for our address and have since completely ghosted us. It has now been over 6 months, and we havent heard anything.I've given them every opportunity to resolve this professionally and respectfully, but unfortunately, theyve shown zero accountability. They continue to ask for more information, and when I provide proof that these issues were on them, they do nothing.This experience has shown me that while they may seem kind in ******, they do not do right by their customers. I wouldnt recommend this company to anyone. In the end, integrity matters, and sadly, thats not what we received.

• Review fromConnie W

  Date: 04/10/2024

  5 stars

  Connie W

  Date: 04/10/2024

  ******* and crew did a wonderful job of cleaning out our ****** sq. ft. building that we had been in for 37 years. They did all of that clean up without a elevator. I highly recommend ********.

  Jermaine's Hauling & Services, Inc.

  Date: 04/10/2024

  Thank you for your amazing review, ******. We are so grateful for your 5-star review and it was my pleasure to clean out the old ******************************** building downtown!

• Review fromMarietta D

  Date: 10/30/2022

  1 star

  Marietta D

  Date: 10/30/2022

  My experience with this company in particular Jermaine was horrible and clearly a person who overcharges for services rendered. He was unable to quote a price over charged for the work and sat around an insulted me all day. To add to this unprofessional behavior when he couldn't decide who/what should be paid by his 1099 he called the police in a temper tantrum approach. The police dismissed all his outrageous accusations. When that wasn't enough, he went on to disparage my character and lie by accusing that I was drunk and didn't know who I was writing the check to. I am an incredibly successful businesswomen who was moving my mom out of state. To be accused by a common "con artist" infuriates me. I seek a portion of my funds returned. DO NOT USE this company nor trust a word he says.

  Jermaine's Hauling & Services, Inc.

  Date: 11/01/2022

  I am sorry to hear that you are disappointed with the services you received. I was nothing but professional when providing you with my hauling services. I rendered your quote when you asked for one from my business and we moved forward with the hauling as requested. One of my former employees requested that the check that was supposed to be to Jermaine’s Hauling, be written to himself, which is why the police was called. I never went on to disparage your character and I kept things professional like previously stated. When hiring Jermaine’s Hauling, the check is always written to Jermaine’s Hauling, never anyone else. I am a successful business man also, who has done millions in business in my 30+ years. The job was done correctly and as asked, and if the price quote was too high or out of your budget, why was it accepted? The only “con artist” here is my former employee who tried to con my business out of its money and keep it all himself. Thank you and have a great day.