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Business Profile

Lawn Maintenance

Lawn Ranger Lawn & Landscaping

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Lawn Maintenance.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/01/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Lawn Ranger billed me for services performed on 9/10/24. I paid this invoice in the amount of ***** by Venmo on 11/21/24. They also billed me for services performed 10/24/24. To my knowledge, they did not come to my house. There was no marker left in my grass. I feel like they are billing me for something that was not done. I have attempted multiple times to contact them by phone message, text and email to question this invoice. No one will respond to me. I had also asked that they discontinue my service for the upcoming year. They have already come to my house twice this year. I feel like I have no recourse. I am happy to pay for the two times they came this year. But If I pay, it will be applied to the 2024 billing. Please advise.

  • Initial Complaint

    Date:11/01/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    While they have mowed for me for a few years, they stopped showing up in June. I called repeatedly, left numerous messages - they NEVER answer the phone or return a call. Finally, I gave them an ultimatum. I told them (in a message) in early July they had to mow that week, or be fired. Nothing. I called again, left another message telling them to 'mow today or tomorrow, or never again.' No response, no mowing. I went on their website and filled out the form for a quote telling them in no uncertain terns to never mow my yard again. They billed me for mowing in August., which they did not do, I left another message, telling them I would not be paying it since it wasn't done and to leave me alone. Then a couple weeks ago, they showed up and mowed while I was at work, so I couldn't stop them. They did the same thing to a neighbor. I called and left another message telling them I would not pay for that, and they were not to mow again, ever.

Lawn Ranger Lawn & Landscaping is NOT a BBB Accredited Business.

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