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Business Profile

Diesel Engines

BP Technical Service, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Diesel Engines.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:04/17/2023

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Zero money paid 04/10/2023 this dispute is he has my rod for my cylinder told my dad seals would only cost $50 or so then we got a text your rod is ready by the way seals are $447.06 and plus ****** for labor there wouldnt have been no labor if he wouldve told us the price went up $400 more dollars for seals . So now he wants to charge me $180 to get my rod back and I want to make sure nobody else gets screwed over by him anymore I would like my ride back,. But Im not paying $180 And as a sidenote, I have found the seal set anywhere from $130.00 &$65 to $85 dollars

    Business Response

    Date: 04/26/2023

    Here is an answer to your letter if you have any question please call **********

    Customer Answer

    Date: 04/30/2023

     
    Complaint: 19945829

    I am rejecting this response because : ****************** told **************** it be $350 for a hydraulic cylinder rebuild $300 labor $50 for the seals couldnt afford to **************** took on the rod because he was helpful diagnosing the problem so he sent trust worthy ****************** lied on several occasions . I have a text message that says seal set cost $446.06. and one **************** said he could find it cheaper. He said there was no mark up. Thats what they charged him. So there would maybe be in half an hour hourly cleaning, but they wouldnt be nothing else if ****************** wasnt a liar.



    Sincerely,

    *************************

BP Technical Service, LLC is NOT a BBB Accredited Business.

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