We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Ammunition

Reloads World

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ammunition.

Complaints

Customer Complaints Summary

  • 11 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/16/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Recently ordered a large rifle primers from this website. Never received a confirmation email, tracking number or the product I ordered. Paid through pay pal. As far as I know, I was scammed. The online store looks legit, but now I have a felling it is not.

  • Initial Complaint

    Date:10/25/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We ordered some Reloading Supplies from this company. It said they had them in stock, and we went ahead with the order. They would only take Venmo, ***** and a couple other forms of payment. So I set up a Venmo account so we could get these supplies, as no one else around has anything in stock. I was Chatting with the person about the payment details on a chat, he sent me his Venmo information so I could pay him. **************** was the name he gave me. Venmo Username: @brain-Lacey-34, Last 4 digits: ****. My order number was *****, for the amount of ****** on Oct. 18, 2022. The cell phone number I was texting him on is: **************. Once I got my payment to go through to him, he stopped all communications, and I went on their website to check on my order, and he cancelled it. I read the reviews after that, and all were bad, with the same situation that I am in.

  • Initial Complaint

    Date:09/20/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello,I placed an order for gun powder with Reloads World on June 22, 2022 (ORDER NO: ****) and paid via Zelle. Website states order is processing (I provided a current picture of website dated 9/20/2022). Nearly 3 MONTHS LATER, I never received my merchandise or refund. I called, texted, emailed, and wrote inquiries through their website. NO RESPONSE. BANK WILL NOT REIMBURSE ME FOR $229.78 **** of payment). I asked for my merchandise and then a refund. No response.MUST BE A SCAM. Company phone number for Reload World listed on the BBB website rejects my calls. I left messages/texts on website phone number. **************, and phone number that sent me demand for payment information ************. I also attempted to communicate many times via their online chat: Issue never resolved. This company took my money and never gave me the merchandise I paid for. I want a refund at this point.Reloads World Federal Firearms License # is: ******************** (as per their website before they removed some digits).Below is the contact information to Reloads World as posted on the 'Contact **' page on their website:Email: ******************************** Address: ********************************************************************** Phone Number: ************** FFL Number: 9-82-xxx-xx-xx-04439 Tracking Info: https://reloadsworld.com/track-your-order/ORDER NO: **** Please help me....Thank you for your time,***********************

  • Initial Complaint

    Date:09/02/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an online order for reloading supplies. I received no invoice, but an email stating that all future communication would be via texts to a phone number. My order total was $202 (order #****). I paid that amount via Zelle with my bank. The business wanted a confirmation of the payment transaction. I sent a screen shot of the transaction. Later I received a text that the order is on hold until I pay for insurance on the order ($250). I wrote back that I have never had to pay for insurance on similar items ordered from other companies. They said the order was on hold because I had to pay the insurance. I told them I was not going to pay the insurance and so I wanted a refund for the order. They said they could not refund me because the order was already sent. I said if the order is already sent then I don't have to pay the insurance. They said, no, the order is on hold. I said I wanted a refund. They will not refund me. I have not received the order. And now they will not communicate with me via email, phone text, phone call. I am out $202 and have no way to recover it. I did a ***** dispute, but they said they could not help me because it was an approved transaction. Can BBB help me with this very bad business practice of Reloads World?Here is their company information:Reloads World Email: ******************************** Web address: reloadsworld.com Address: ********************************************************************** Phone Number: ************** FFL Number: 9-82-001-01-4G-04439 I also need to inform you I also submitted at Scam Report via the BBB web page, but I later found out that I will not get any assistance in resolving my issue via the Scam Report. That is why I have submitted this Business Complaint. Please help me.*********************** ************** *********************

  • Initial Complaint

    Date:08/31/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered from this company on 17 August 2022. We had several failed attempts on transferring money through Zelle to their cashiers they provided. On third cashier transfer went through, received an e-mail stating payment was received. I have not heard anything from this company since. I have e-mailed, called (no answer, and left voice message), and have chatted on website with no response to anything. I transferred $286.47 for the order to this company.Screenshot attached is as of this morning 31 August 2022.

  • Initial Complaint

    Date:08/26/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered $189.54 worth of goods on July 19, 2022. I was asked to make payment via Zelle. The website states order will be processed between 2 and 5 days. Oder # ****, states "in process". It has been since July 19th. I have texted, emailed, called multiple times and I have been ignored since. No communication from them. I finally contacted the person who accepted the money via email. She is a work at home mom, and has been scammed herself. She says this company is fraudulant, once she sends the money, they cancel any form of communication with her and she has had to be responsible for returning payment from her own funds, causing great financial distress for her and her family. This company is using a Federal Firearms License (listed on their website) under the name of **************************** (I searched the *** number and found the name), so I am attempting to contact ATF also. Something needs to be done about this company. Any information on where to further report them will be greatly appreciated. Thank you

  • Initial Complaint

    Date:08/24/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order for smokeless powder on 15 Aug 2022, for ($216.18), they had me send money to ******************** through Zelle. I tried calling the next day 16 Aug 2022, the phone number listed ***********), it was disconnected. I tried the 24/7 chat box; I got no response. I finely emailed ******************************** and asked if they received the money. they replied yes. 17 Aug 2022 retried the chat thing on the web page, no response. I emailed the sales link and asked when I can expect the shipment, they responded as soon as possible. 23 Aug 2022 I tried calling the phone number and got a recording to live my name and they will transfer me; I received no answer. I left a message through the email link stating that their web page says 2-5 days processing time, no response. 24 Aug 2022, I tried calling twice it just rang after the transfer. I emailed several times and received no response. I emailed the sales link and asked for a refund, no response, I left an email at the Kiearr22 email asking for a refund and have not received a response.

  • Initial Complaint

    Date:08/10/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    7/21/22. Placed order online #****. $180 with shipping. Paid with zelle per their instructions. Order has not shipped. Have not been able to reach them. Phone disconnected. Emails unanswered. Text messages unanswered. They have an FFL number listed as well. Seems like a scam or something illegal is happening.

  • Initial Complaint

    Date:07/29/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered $163.78 worth of goods. I was asked to make payment via Zelle. The website states order will be processed between 2 and 5 days. It has been 10 business days. After not receiving any communication regarding the order I called and asked for a refund. I have been ignored since.

  • Initial Complaint

    Date:07/28/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Products ordered online, paid following procedure provided by customer service. Confirmation of payment provided. Order number provided by customer service. Advertised processing 2-5 business days. After 5 days, no order found in their tracking system. Contacted customer service, after providing information, customer service ended communication, and has not responded to subsequent attempts via their chat service, email, text, or telephone. Two requests to cancel the order and refund my payment were declined.

Reloads World is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.