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Business Profile

Business School

CodeWorks LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:05/10/2025

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I enrolled in Boise CodeWorks ************************* program and paid $9,800 in tuition. My official start date was October 17, 2024. In December 2024, I was medically withdrawn due to the onset of a seizure disorder. This withdrawal was acknowledged by the school and formalized in mid-January with a written agreement allowing a six-month window for re-enrollment. I attempted to return in February 2025 but had to withdraw again after one week due to worsening seizures. At that time, I was already receiving treatment through ********* in Boise. After the second withdrawal, my condition escalated and I received inpatient neurological treatment at the ****************. I remain under long-term medical care and have been medically advised not to resume structured coursework.On April 29, 2025, I submitted a formal request for a tuition refund under the extraordinary circumstances clause in CodeWorks own refund policy, which permits refunds after the 10th day of instruction in qualifying cases. I attached documentation from Cleveland Clinic and followed up on May 2 and May 6. Although **** Overall, the schools owner, previously stated I was welcome to return at any time, he has not responded to any of my refund-related correspondence. The school has made no effort to address the matter or engage in resolution.I am requesting a full refund of tuition paid, less the non-refundable deposit, based on their written policy and the legal definition of extraordinary circumstances. I will be submitting a full copy of the complaint package filed with the ****************************** as supporting documentation for this BBB complaint.

    Customer Answer

    Date: 05/22/2025

    To Whom It May Concern, I am confirming that I have received full payment from Codeworks in regard to complaint #********. With this matter resolved, I respectfully request that the case be closed. No further action is required on my part unless otherwise instructed.

CodeWorks LLC is NOT a BBB Accredited Business.

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