Credit and Debt Counseling
Debt Reduction ServicesHeadquarters
Reviews
This profile includes reviews for Debt Reduction Services's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 21 Customer Reviews
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Review fromTeodoro R
Date: 04/02/2024
5 starsTeodoro R
Date: 04/02/2024
Almost had an issue with an institution I got my loan with. They stated they hadn't received a payment from debt reduction services. Debt reduction services sent me 2 emails showing the payments received and sent. The institution verified that debt reduction services had indeed sent over payments to that institution after reviewing my account again. So far my loan is still on track to disappearing.
Debt Reduction Services
Date: 04/03/2024
We're happy to hear of your continuing progress toward debt freedom. That is our ultimate goal with all of our clients, and it's the reason we love what we do. As you know from this experience, our team is available to help you whenever the need arises.
Best wishes!
Review fromLacie S
Date: 02/29/2024
5 starsLacie S
Date: 02/29/2024
This company saved me. I was drowning in debt and within 4 years I am completely debt free!!! It was a journey but debt reduction services was absolutely wonderful this entire journey!!!!Debt Reduction Services
Date: 03/01/2024
We're absolutely thrilled to hear about your success in achieving debt freedom! Congratulations on reaching this incredible milestone. Your story is inspiring, and we're so happy our debt management program could play a role in your journey.
We encourage you and anyone seeking to build a strong financial foundation for their future to explore our free financial education programs through the Money *********** on our Money ************* site. This program equips visitors with valuable tools and knowledge to manage their finances effectively and maintain their financial freedom for years to come.Best wishes to you now and always!
Review fromChris M
Date: 09/14/2023
1 starChris M
Date: 09/14/2023
I liked the company until they surprised me with extra payments beyond what was agreed to on my initial contract. They lied to me on the phone and then refused to take responsibility for them not telling her the truth. Use other companies!!! There are plenty of ones that dont take advantage of you!Debt Reduction Services
Date: 09/19/2023
I am sorry for the oversight in communication regarding your account and for any resulting inconvenience. I understand you have since spoken with our Client Experience manager in our effort to work out additional ways to help you through your situation. I can assure you our mission remains one of guiding our clients from high-interest debts to debt freedom through transparent communication and expert support.Review fromJessica D
Date: 06/14/2023
5 starsJessica D
Date: 06/14/2023
So so thankful for this company! I was drowning and they helped me without judgement, answered all of my (many) questions, and were overall amazing. Im almost done paying off debt I didnt think Id ever be able to because of them. Highly recommend this service.Debt Reduction Services
Date: 06/19/2023
Congratulations, *******, on your successful journey toward a consumer debt-free life. We are thrilled each time one of our clients arrives at such a great moment. We will celebrate that final payment right along with you.
Review fromDawn P
Date: 05/10/2023
5 starsDawn P
Date: 05/10/2023
I can't even begin to express my gratitude for the assistance of Debt Redution Services. It is such a weight off my shoulders to know that they will help me to reach my goal of being debt-free, by giving me supervision, advice and guidance. And they are so very kind! Thank you from the bottom of my heart!Debt Reduction Services
Date: 06/02/2023
We are so happy to hear how our debt management program and the services of our client experience representatives are helping to relieve the stresses created by those accounts and compounded by the pandemic. We continue to wish you all the best and looking forward to your program graduation soon!Review fromPaige P.
Date: 12/22/2022
1 starPaige P.
Date: 12/22/2022
This is the worst company I have ever worked with. The biggest complaint I have is they dont make it easy for the client what I mean by that is you cant just pay whatever you want or when you want they are 100 percent in control of when they will take your money I had actual terms when they were supposed to draft they never followed their terms also the people who work there are so rude. They honesty do not care about there clients. Much better companies out there.Debt Reduction Services
Date: 01/04/2023
Dear *****,We are sorry to hear of your continued frustration with making your regularly-scheduled payments through our program. We continually strive to help our clients have a positive experience and make progress toward debt freedom.Review fromHector S
Date: 11/21/2022
5 starsHector S
Date: 11/21/2022
Getting DRSs help was the best decision I couldve made! Cant recommend them enough!!!Debt Reduction Services
Date: 11/29/2022
Thanks for your kind comments, ******. We're glad to hear about your positive experience with our team. We will continue to be available to support you however we can even after your "program graduation."All the best!Review fromKorri W
Date: 10/13/2022
5 starsKorri W
Date: 10/13/2022
This is hands down the best debt help company. No sketchy pay off agreement where they take your money THEN negotiate with the creditors. No they negotiate right up front and get you lower rates than you have and consolidated payments and distribute. It took me five years to pay off my debt from my first marriage, and this program saved me from filling bankruptcy. Would 100% recommend!!Debt Reduction Services
Date: 10/14/2022
We're so happy to hear of your successful journey to paying off your debt, *****. Congratulations! Your persistence paid off.As you start this next phase of your financial journey, preparing for and enjoying your financial future, please know that we're here for you if you ever need us again or if you'd just like to take advantage of any of our free financial education courses, calculators, and materials on budgeting, credit building, saving, and identity theft prevention.Best wishes to you!Review fromDebbie S
Date: 10/13/2022
5 starsDebbie S
Date: 10/13/2022
I have been with DRS for several years and I have to say that they are all so attentive and helpful. I am so glad I found them!Debt Reduction Services
Date: 10/14/2022
Thank you for your kind review, ******. We've got a great team that strives to help every client be successful in their journey to debt freedom. We commit to continue with the same great service you've experienced and come to expect.We're always available to support you along the way with answers to your account-related questions, free online courses and calculators, and access to our financial educators for everything from budgeting assistance to credit report reviews and analyses.All the best in your ************** to debt freedom!Review fromRyan L
Date: 08/31/2022
5 starsRyan L
Date: 08/31/2022
EXCELLENT CUSTOMER SERVICE!!! I was in a bit of a bind at the beginning of the year and when my loans started piling up, I reached out to DRS. No more collection calls and I was able to pay everything in full with no added stress. Highly recommend their services!Debt Reduction Services
Date: 10/14/2022
Hi ****, Thank you for sharing your story. We love to hear them from our clients. Dealing with debts and collections isn't anyone's favorite thing to do, so we're happy to help you put an end to both through our program.Let us know whenever we can help you or those in your circle of friends with our debt management program, our free financial education courses and materials, or even our credit report review and analysis service.Best wishes for continued debt-free living!
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