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Business Profile

Credit Union

TruGrocer Federal Credit Union

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for TruGrocer Federal Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

TruGrocer Federal Credit Union has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • TruGrocer Federal Credit Union

      501 E Highland St Boise, ID 83706-6518

    • TruGrocer Federal Credit Union

      3335 E. Overland Road Meridian, ID 83642-6755

    • TruGrocer Federal Credit Union

      1327 Brown Trail Bedford, TX 76022-6401

    • TruGrocer Federal Credit Union

      341 E. Imperial Highway Fullerton, CA 92835-1039

    • TruGrocer Federal Credit Union

      3305 Lake Breeze Dr Orlando, FL 32808-3026

    Customer Review Ratings

    3/5 stars

    Average of 2 Customer Reviews

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    Review Details

    • Review fromValerie M.

      Date: 01/18/2023

      1 star
      They are horrible and don't care about the customer. I have an overdraft loan with them. I was dealing with someone in the ME branch. Then all of a sudden, I started to deal with the ***** ** branch. Told them that I was working on getting caught up on the loan. Had already paid some money towards the loan. Then out of the clear blue, they decide to just withdraw ***** dollars for the loan payment without my permission and then decided to turn my card off without telling me claiming it was lost or stolen. I was quite embarrassed while trying to get gas at a gas station. So I have no way of getting gas. Then called them again. Said oh we transferred the money into the savings for you to go to an ATM to withdrawal money for a fee. Then put me at negative 500 dollars. Told them that I wasn't going to know freaking ATM when I have a freaking card. So fix there butts. I decide to just pay off the amount that I owed them and then went and cancelled my direct deposit. Now going to find another credit union that is local to go to. This is a horrible credit union wouldn't recommend to anyone. Now understand why my few work associates refuses to use this credit union.
    • Review fromRobert J

      Date: 07/13/2022

      5 stars
      I love TruGrocer CU! I joined their Credit Union about 22 years ago after leaving a Credit Union that I was unhappy with. TruGrocer has great customer service and the best banking app I have ever used! The associates at their Fullerton Branch are knowledgeable, helpful and always friendly when I call them! ******** is especially knowledgeable and informative!

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