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Business Profile

Credit Union

TruGrocer Federal Credit Union

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Credit Union.

Reviews

This profile includes reviews for TruGrocer Federal Credit Union's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

TruGrocer Federal Credit Union has 7 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • TruGrocer Federal Credit Union

      501 E Highland St Boise, ID 83706-6518

    • TruGrocer Federal Credit Union

      1327 Brown Trail Bedford, TX 76022-6401

    • TruGrocer Federal Credit Union

      341 E. Imperial Highway Fullerton, CA 92835-1039

    • TruGrocer Federal Credit Union

      3305 Lake Breeze Dr Orlando, FL 32808-3026

    • TruGrocer Federal Credit Union

      205 Spencer Drive Wells, ME 04090-5553

    Customer Review Ratings

    3

    Average of 2 Customer Reviews

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    Review Details

    • Valerie M.

      Date: 01/18/2023

      They are horrible and don't care about the customer. I have an overdraft loan with them. I was dealing with someone in the ME branch. Then all of a sudden, I started to deal with the ***** ** branch. Told them that I was working on getting caught up on the loan. Had already paid some money towards the loan. Then out of the clear blue, they decide to just withdraw ***** dollars for the loan payment without my permission and then decided to turn my card off without telling me claiming it was lost or stolen. I was quite embarrassed while trying to get gas at a gas station. So I have no way of getting gas. Then called them again. Said oh we transferred the money into the savings for you to go to an ATM to withdrawal money for a fee. Then put me at negative 500 dollars. Told them that I wasn't going to know freaking ATM when I have a freaking card. So fix there butts. I decide to just pay off the amount that I owed them and then went and cancelled my direct deposit. Now going to find another credit union that is local to go to. This is a horrible credit union wouldn't recommend to anyone. Now understand why my few work associates refuses to use this credit union.

    • Robert J

      Date: 07/13/2022

      I love TruGrocer CU! I joined their Credit Union about 22 years ago after leaving a Credit Union that I was unhappy with. TruGrocer has great customer service and the best banking app I have ever used! The associates at their Fullerton Branch are knowledgeable, helpful and always friendly when I call them! ******** is especially knowledgeable and informative!

    TruGrocer Federal Credit Union is NOT a BBB Accredited Business.

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