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Business Profile

Fitness Center

Idaho Fitness Factory, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fitness Center.

Reviews

This profile includes reviews for Idaho Fitness Factory, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Idaho Fitness Factory, Inc. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Idaho Fitness Factory, Inc.

      11600 W Fairview Ave Boise, ID 83713-7836

    • Idaho Fitness Factory, Inc.

      3361 North Cole Road Boise, ID 83704

    • Idaho Fitness Factory, Inc.

      1535 W Franklin Rd Meridian, ID 83642-3160

    • Idaho Fitness Factory, Inc.

      2270 W Everest Ln Meridian, ID 83646-5940

    • Idaho Fitness Factory, Inc.

      3344 W State St Boise, ID 83703-5800

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Bob S

      Date: 04/30/2024

      Bob S

      Date: 04/30/2024

      Not impressed. They have you sign their agreement, but won't show it to you until after you've signed it. You're not trying to hide anything, but you're literally hiding your entire agreement from the people you'd like to sign it? Please... If a used car dealership was doing that, they'd be shut down.

      Idaho Fitness Factory, Inc.

      Date: 05/01/2024

      Hello. I am confused by this review. Why would anyone sign an agreement that they have not seen? It doesn't make sense. If we, as this customer claims, " ...won't show it to you until after you've signed it.", we would not sell many memberships. Membership agreements are filled out right in front of the customer. There are multiple sections that require either a signature or an initial. Each section is thoroughly explained before the customer is asked to sign or initial. At any point the customer is free to review the text of the agreement before they sign or initial. To do an agreement process any other way is, frankly, inconceivable.  

      I sincerely feel bad that our customer has this impression. Unfortunately, this complaint simply does not track in any way with how we do agreements, so I don't even know how to address it. 

       

      Thank you

    • Levi C

      Date: 01/10/2024

      Unfortunately, you must actually walk down and make sure they confirm 3 times that your membership is canceled. I paused membership for 3 months while deciding if I was going to move or not. After the 3 months I called in and talked to a gentlemen and canceled due to me moving. I have been a great customer there for years, always paid my fees and had 2 other people on my account, sometimes even more! I really pushed people to go there as well, developed a great relationship with the workers just to find out that a year, and some change, later that they have continued to charge me almost 75 bucks a month, after I canceled, is very sad. If I hadnt canceled my card, it would have continued. Then when I try to contact someone to fix the issue, I know a refund for it all is crazy but somthing can happen, not only do they just ignore what Im saying all together (the first manager I emailed) but once you get the bosses info, they just completely ignore you and charge you another 50 bucks!? Another 50 bucks for what!? For canceling!? *** called the manager 4 times, left 2 voicemails, and Ive emailed 3 times now. Not a single response, only a bigger bill now. Really disappointed to see how this local company started treating people that have been there since the first location.

    Idaho Fitness Factory, Inc. is NOT a BBB Accredited Business.

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