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Business Profile

Grocery Store

Randall's

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

Reviews

This profile includes reviews for Randall's's headquarters and its corporate-owned locations. To view all corporate locations, see

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Randall's has 56 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Lavon R

      Date: 01/30/2024

      Good morning, I am emailing to let the better business bureau know of the social and racial profiling issues amongst myself as a customer for years at their store located *********************************************************************** no thing has been done about it But Enough is Enough!! When I Entered the store on January 29, **** and was literally cussed outby *******, and told Me that I could not talk to **** the store manager. Until ******* is the ***************** was nice to ask. They need to cross train *******. She's good at her job. And so finally **** came down from upstairs and I asked him about some milk that was on the app for $1.74 instead he brings me ******* which is a over stock clearance item and yelled " you can't get a rain check for overstock merchandise " in front of six customer, and several employees. One in particular ****** in which he thought it was Allright to walk around the store and talk about me. They both did and walked off I in return pushed my cart to the front of the store, and Said to ******. " ******, you can put these groceries back since you want to walk around the store and talk about me" I kindly let her know " you better watch your mouth God is watching You". What kind of Atmosphere for anyone to shop in a supermarket to overhear a store manager, and one of his staff talk about a customer?? And he walks away and indirectly calls me a liar in sayig " your mistaken when i let him know thst he didn't want tonhelp me anyway, and what kind of manager doesn't know his advertiisemnrt? He should carry that ad in his back pocket! Both **** and ****** and everyone else like thrm need to be fired!! I will not stop shopping that particular store. They'll ne gone, and ill still be there! Its not Allright to mistreat people, and think it is Allright, because its not! This is wrong. What needs to happen next is this store needs to close just like the one in The Arboretum area. I've taken multiple products that are expired God is at work! ***.

    • William b

      Date: 08/05/2022

      Driveup and Go clerk ********* is the most miserable, unprofessional, rudest individual I have encountered in my 65 years of life.On 8/4/22 @1:15PM I arrived at the store, called to indicate I was there to pick up my online order, and after telling the clerk my parking stall number - she hung up on me. Subsequently, she arrived at my vehicle (not a word spoken)...opend my passenger door (still no dialogue)...placed the bags on my seat (yep, still stony silence)...then walked off.Now, what I expect and have experienced in a similar situation at HEB, and even Cedar Park Randall's is:1. "thank you *******, I'll be out in a moment with your groceries" or some such pleasant, professional comments.2. upon arrival at my vehicle, "*******? Are you aware of the substitutions?" or some such words befitting the occasion.********* should:1) see a priest 2) see a shrink 3) get a dog or any combination of 1-3, before Randall's allows her to be in direct contact with any member of the human race.

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