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Business Profile

Pest Control Services

Boise Pest Pros LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Pest Control Services.

Complaints

This profile includes complaints for Boise Pest Pros LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Boise Pest Pros LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:05/06/2025

      Type:Sales and Advertising Issues
      Status:
      ResolvedMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Boise Pest Pros (************************************) has engaged in multiple unethical and illegal business practices that directly harm consumers and competitors. Specifically:Fraudulent Use of ****** Reviews: Boise Pest Pros is displaying ****** reviews on their homepage that were originally written for another company, Crosstown Pest (*****************************), and falsely presenting them as their own customer feedback. This is a clear act of misrepresentation intended to deceive potential customers and unfairly compete in the ******************* Content Theft: The entire layout, design, text, and content structure of the Boise Pest Pros website has been directly copied from Crosstown Pest. This includes not only visual elements (colors, font, layout) but also the actual website code and written content, including full web pages like ************************************/compare, which mirrors *****************************/compare.These actions are deliberate, deceptive, and ongoing despite direct communication with the business owner, *****, informing him of the misconduct and requesting corrective action.This conduct violates fair business practices, consumer trust, and may also be in breach of federal trademark and false advertising laws (****** Act). It reflects an ongoing effort by Boise Pest Pros to profit by impersonating another established company and misleading the public.I am requesting the BBB to formally investigate this matter and hold Boise Pest Pros accountable for their actions. Additionally, I believe this behavior warrants corrective measures and a warning to protect consumers from fraudulent business representation.

      Customer Answer

      Date: 05/06/2025

      Please close this investigation as the issue has been resolved privately. 

      Thank you

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