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Business Profile

Sales Lead Generation

Power Lead System

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Sales Lead Generation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:12/09/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I did not authorize this transaction. The date is 12/9/ 2024. I want a refund immediately and unsubscribe me from anything to do with this. $30.00 was charged to my account soon as I put the money in my account today. No telling how many people they scammed already. I will make sure everyone knows about this scam. I'm so mad rn....

    Business Response

    Date: 12/09/2024

     

    Dear BBB,

    We have been in business since 2014.

    We always give a refund when requested, no questions asked.

    In fact, we programmed our system to auto-refund the customer if they cancel within their first 7 days.

    Had this person asked for a refund, we promptly would have given it.  

    Also, we don't magically somehow get a hold of people's credit card information and use the card to buy our own products, 

    You're not in business over a decade in this arena unless your ethics are impeccable.  We certainly would not risk our entire livelihood for any amount of money, let a lone a measly 30 bucks. 

    The more likely scenario (which happens to us more than we'd like), is this person's credit card info was hacked, then used with our system to try and create commissions for themselves. 

    A while back, we had over $8,000 stolen from using this tactic.  

    Lastly, there is no record of this person ever being in our system.

    So I will need more info to find his account.

    For example, the date and time of this $30 charge, or any other info that may have been on the credit card. 

    Why is their last name not showing up anywhere in our database?  We need more info to find him.

    They even have a missing digit from their phone number making it even more difficult to resolve this.

    Thank you.

    **** Guess
    CEO of the Power Lead System
    ************ (home)
    ************ (cell)

     

     

     

     

    Customer Answer

    Date: 12/10/2024

     
    Complaint: 22662927

    I am rejecting this response because:

    Sincerely,

    ***** ******* **

Power Lead System is NOT a BBB Accredited Business.

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