Reviews

Review Details

• Review fromMaria H.

  Date: 03/10/2025

  1 star
  September 23rd, 2024, I called **** and **** from Boise Sprinkler Guy. He checked the sprinkler system and we noticed 3 heads were spraying the wrong direction so he replaced them charging $300.00. Then when we looked at the irrigation control valves (8), we noticed one of the valves was leaking a little bit but the others looked fine. I said sometime when we replace the valves, we will do all 8 of them but no rush. Then 2 days later without me scheduling any appointment, **** showed up to replace them. I said I didnt know you were going to come over. We agreed no hurry. He said, well, we might as well do it today. He brought over 8 valves in a see-through plastic bag. The parts were not in new, original packaging. It took him about half an hour to install all 8 valves. After he installed them, I asked, How much is the total. He responded, $1,********* soon as he left, I was pretty sure he overcharged me by a significant amount. I was upset with myself. I later went to ***** and ************************. I found the aisle that had the irrigation control valves. I looked at all brands. The sales associate and I figured the parts would have been about $250.00. The associates at ***** told me he definitely took advantage of the situation. And no receipt was provided to me at the time of service after providing ********** took multiple requests to finally have a receipt sent to me. The first receipt only had the total and no itemization for the parts/labor. When both myself and my daughter contacted them for an itemized receipt, they sent one but still with lacking details of the parts/labor breakdown. I feel he took advantage of an elderly widow living alone. I do not want him to do the same thing to others.