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Business Profile

Grocery Store

Stokes Food Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Grocery Store.

Complaints

This profile includes complaints for Stokes Food Center's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Stokes Food Center has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Stokes Food Center

      1310 Pomerelle Ave Burley, ID 83318-2048

    • Stokes Food Center

      185 N Main Aberdeen, ID 83210

    • Stokes Food Center

      1525 W Park Ave Anaconda, MT 59711-1829

    • Stokes Food Center

      1301 Harrison Ave Butte, MT 59701-4801

    • Stokes Food Center

      217 S State St Preston, ID 83263-5509

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/23/2023

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Purchased soda was giving me a stomach ach looked at expiration date six months past expiration tried to get refund or exchanged manager *** was rude and condescending refused ether ***** spent on undrinkable soda would like exchanged or refund

      Business Response

      Date: 08/10/2023

      We apologize for your experience and would love to make it better! Please go into store before 3pm if possible and ask for JS or ***** and they will take care of you with a $25 store credit for whatever you would like to purchase. 
      Having them set up rewards account for you also makes returns much easier. 
      let me know if anything else we can do for you. 

    Stokes Food Center is NOT a BBB Accredited Business.

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