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Business Profile

Marketing Programs

Nifty Marketing

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/11/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Nifty Marketing contacted me in September to sign up for a 1-year contract for SEO services. There has been no real feedback and 0 results, and having financial issues, I'm trying to cancel my contract. It is extremely predatory for a company to sign up someone and provide 0 feedback 0 results and just have them sign up for a year. I would not only like a refund, but a complete exit from this company.

    Business Response

    Date: 01/26/2024

    We appreciate your feedback and concerns regarding our SEO services. We understand that you are facing financial difficulties and would like to address your concerns promptly. Our goal is always to ensure client satisfaction, and we take your feedback seriously. Firstly, we want to express our regret that you haven't seen the expected results at this point in your contract. We understand the importance of a successful SEO campaign, and we are committed to working with you to address your concerns.

    Upon reviewing your account, we noted that you are currently three months into a one-year contract. We empathize with your situation, but we would like to highlight that the contract terms were clearly outlined during the signing process. The purpose of a contractual commitment is to allow sufficient time for our team to demonstrate the effectiveness of our services and deliver measurable results.

    We understand that the results may not be as evident as you had hoped for at this stage, and we are committed to addressing any specific concerns you may have. We value our clients and their satisfaction, and we would like to work collaboratively to find a solution that meets your needs. If you are facing financial challenges, we are open to discussing alternative arrangements or adjusting the terms to better suit your current situation.

    Customer Answer

    Date: 01/27/2024

     
    Complaint: 21130061

    I am rejecting this response because:

    Sincerely,

    ***************************************

Nifty Marketing is NOT a BBB Accredited Business.

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