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Business Profile

Concrete

Evan Ferguson Concrete

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint type

  • Initial Complaint

    Date:05/09/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We tried to resolve this and have them repair or replace the driveway due to bringing too much water to the surface during finishing. Approx. 2 years ago **** Ferguson poured my residential driveway. Almost immediately several large cracks appeared and have grown to approx. 1/8-1/4 inch in width in some areas. The surface has spalling in many areas. In two areas the concrete has flaked away down approx. 1/8 to 1/4 x 10 inches. We contacted Ferguson, **** came out and took photos. **** decided the earth shifted and caused the cracks and he wasn't sure how the spalling occurred. He attributed it to chemicals from the road. We live .3 of a mile off any paved road and he paved over the same substrate our previous driveway was on. The original driveway did not crack and did not have any spalling after 3 years. Original driveway was removed due to issues with the ******** take very good care of my driveway. We park in the garage. A paved driveway should last at least 20 years.

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