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Business Profile

Storage

Tintan Containers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Storage.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/15/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We purchased a 40 Foot Storage container, after researching the website www.tintancontainers-***.com We communicated via email and ********************* Went agreed to the $3500 plus $300 shipping with first deposit of $1900. They only accepted payment via online 3rd party. We used Zelle. I have an invoice and a Receipt showing paid in full after they explained that they have bad a lot of customers back out of paying balance so they convinced us to pay the remaining $1900. On the agreed day of arrival they informed us that the driver had a flat tire so they rescheduled for the following Tuesday. That Tuesday they never showed up. They explained that they forgot the sales tax of another $760 and would not deliver until they received that additional amount. This was when we got suspicious. The email communications did not seem right. I requested for a full refund and they agreed, via email and instant message but I have not seen anything, to date and now there don't respond. We are out $3,800 cash and we want to get it back.

Tintan Containers is NOT a BBB Accredited Business.

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