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Business Profile

Meat Choppers

Cuddy Mountain Custom and Specialty Meats LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Meat Choppers.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/06/2024

    Type:Delivery Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    placed an order for Half Cow on 26th September, placed the $980 for the half cow. then on October 7th the shop where the cow was hanging as well and others wild game, burned down. reached out to them to figure out a re-payment or another half cow on October 8th and no replay. reached out again on October 16 seeking update and nothing.

    Customer Answer

    Date: 11/12/2024

    I'd like to withdraw my complaint for cuddy mountain. Owner reached out to me regarding the status of the fire marshal review and insurance process.

  • Initial Complaint

    Date:09/08/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    08/26/22 we had cutting mountain process a **** pound beef that a friend of ours split in half with us.Hanging weight of 411 pounds each half. When I went to pick the meat up each half had seven small milk crates full of meat, 14 crates of meat altogether. I thought it was not enough meat when I looked at it, also the meat was not frozen when I picked it up (it had been processed for over a week) and I did say something to the owner **** ***** about the meat not being frozen .She informed me that they were having trouble with their compressor.I went ahead and paid $698.70 for a processing the both halves. We took the meat home and gave our friend his half, and they were suspicious as well.So we weighed every package individually of meat which total 331 pounds altogether.411x2 =822 pounds of hanging weight Only yielded 331 pounds of meat ?? 491 pounds of waste ??? At this point we put a stop payment on her check. We were communicating with her (*********************)trying to resolve this problem she absolutely refused to try to work with us and she was extremely rude! Today I sent her a new check for my half which was $349.35 and made a note on the check that we are still disputing these charges.Also we were quoted $.75 per pound of meat for processing and she charge does $.85 per pound of meat for processing.We purchased the beef from a local farmer for $1.600.00 she was hired for processing only.

Cuddy Mountain Custom and Specialty Meats LLC is NOT a BBB Accredited Business.

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