We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Used Car Dealers

BB Auto Wholesale LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/29/2025

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a 2012 ***** Silverado at BB auto sales within 30 days. The transmission completely stopped working and the vehicle does not work at I contacted the company to tell them the issue I asked for some resolutions of what we could possibly do and they would not return callsI had to call multiple times and that led to. They werent doing anything I currently do not have an automobile. I now have to pay ******* to put a transmission in. BB auto will not help with anything to make this right.

    Business Response

    Date: 06/12/2025

    He bought this truck 4/5/25 he has offered a extended warranty that he declined he said he couldn't afford it!! He also signed a buyers guide that stated that there was no w warranty but whoever is qouting him 3500 is the ones who your should be filling this complaint on 

  • Initial Complaint

    Date:05/02/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a 2017 Jeep patriot on the 22nd of December 2023. I paid cash for the vehicle. BB Auto Wholesale told me they would send the title to the Oregon *** and pay for the title transfer fees. On Thursday, the 1st of February, I texted the salesman and asked where the title was since I hadn't received it. I was told one minute later that it was sent to *****. I went to the *** that day and asked if they had received it. They had not. I called the owners wife on the 6th of February to ask about getting a new temporary registration since mine was expiring shortly. I asked when the title had been sent off ****** said it was sent off on Monday the 5th of February. That was 4 days after I was told it had already been sent off. After some time I received a letter from the *** about monies owed for the title transfer and registration. I sent more messages about their promise to pay the title transfer fee. I was told on March 8 , 2024 that they would mail me a check. I waited as long as I could to go to the *** to transfer the title and register my vehicle. I titled and registered it on April 09, 2024. It was then that I was informed by the *** that the Jeep had an Idaho branded salvage title. I was not informed of this at anytime during the purchase process or after. It was not on the ad on the internet, nor was it in any of my paperwork that I received from them. After finding this out I tried many times to call them. It always went straight to voicemail. I then used my daughter's phone to call them and they answered right away. I then realized they had blocked my phone number. I told them that I had never received the check for the title transfer. He said they would send another to me. I also told him that I found out it was a salvage title and that wasn't disclosed to me. He said it was stated on the ad. It definitely was not on the ad. With a salvage title my Jeep is worth 20-40% less than I paid for it. I don't know what the damages were or if it is safe.

BB Auto Wholesale LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.