We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Road Dust Control

Lyman Dust Control, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Road Dust Control.

Complaints

This profile includes complaints for Lyman Dust Control, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Lyman Dust Control, Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Lyman Dust Control, Inc.

      PO Box 1460 Hayden, ID 83835-1460

    • Lyman Dust Control, Inc.

      PO Box 9319 Missoula, MT 59807-9319

    • Lyman Dust Control, Inc.

      6477 Hwy 93 South #351 Whitefish, MT 59937

    • Lyman Dust Control, Inc.

      PO Box 243 Spokane, WA 99210-0243

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/23/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Service Address:*********************************************************************************** Owner:*********************** Hello,Could a Supervisor, Owner please contact me , *************************, daughter of Owner whonhad service. This is in reference to the following please.-Customer Service -Questions about the spray service I have tried to upload some photos. One is the timeframe period of calling the business for service inquiry,. Have had some very very unfortunate service from your staff member.Being told by your staff person " well I can tell you they aren't goingnoutbin that area again this year: is quite rude! I never even asked for someone to head back to the service address. A customer has the right to ask questions about a service that was done by a business. Inhave additional photos if needed however, they must be to large of a file.If someone at the Admin. Level would please contact me.Sincerely, *************************

    • Initial Complaint

      Date:08/22/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This spring I ordered dust control. It was very difficult to reach the ** office and the guy was very rude from the get go. I had to call multiple times to try to get scheduled as he continually blew me off or wouldn't discuss it because he had other jobs in the area. They did a good job on the spread when they finally came but over charged me DOUBLE footage . When I contacted them he was highly on the offensive and argumentative. I explained I would gladly pay the correct ammount and he finally agreed to remeasure. And instructed me to hold on to the bill until he could complete it and would let me know. Now they are trying to not only over bill me but charge me with late fees and they refuse to return calls or take correct measurements. . Extreemly poor buisness ethics just because I'm a smaller job and he only wants the big jobs. I will happily pay the proper totals. But won't be talked to poorly again. And I refuse to be over billed and charged late fees just because ** won't take care of their job correctly.

    Lyman Dust Control, Inc. is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.