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Business Profile

Ranches

Moyle Mink & Tannery

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/19/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    To make a very long story as short as possible... We sent two prime ****** Wolverine furs to Moyles to be tanned and they "lost" them. They printed a shipping label on May 24, 2022, listed the tracking number on a firm sheet, invoice used by the post office, that was scanned when packages were picked up from their facility by the carrier on May 25th. Just because a tracking number had been generated for our address does not mean that a package with that tracking number was there to be picked up by the postal carrier. The tracking number for our 'package' has NEVER been scanned by the post office not once. Some how they filed an insurance claim for $50 (which is a small fraction of what the furs are worth) and got paid for a tracking number that was NEVER scanned by the post office. We have filed an appeal requesting that the insurance claim be denied and refunded. The Post Master Attorney ************************ is looking into all of this for us. Makes me wonder how many furs they have kept, pretended to send back to the owner by creating a shipping label and then blamed the post office for loosing them when the tracking numbers were never once scanned by the postal system. What some people may not realize is that Moyles also buys and SELLS furs and hides. What is to stop them from keeping a few furs here and there and selling them. And yes, we have tried to talk to **** Moyle but the very disagreeable and rude women who answer the phone have never let us talk to him. There is currently a Felony Grand Theft case open with the ******************* in Minidoka County regarding these furs. We will drop the investigation by the ******************** and the Post Master Attorney *********************** if we are paid for the furs that Moyles have not returned to **. ******************************* and ***************************** ************

Moyle Mink & Tannery is NOT a BBB Accredited Business.

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