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Business Profile

Clinic

Community Care West Side PLLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Deborah P

    Date: 07/04/2023

    I have been using this clinic on and off for the last 6 yrs for myself and my family.Today I was treated like a drug seeking addict for requesting a refill of my ordered medication- despite it being within the correct time frame. The "available prescriber"- ******, refused to write the refill: despite having seen me before a few months earlier. Despite working in the same office as my PCP( ******) who wrote the rx. Despite ****** having seen me one month earlier. ******'s nurse, when ask why, stated "it's Adderall - you aren't going to die if you miss a week". Also "this is why we tell you to not wait until you are out of meds." (I called to request the refill the Fri before and spoke with a nurse on the phone who said she would call back ..4 hrs later I called again that same day and was sent to VM- no one contacted me in the following 4 days and my family and I were in ******** attending a family funeral.) When I got back into town tue morning I found out ****** was out for a week for the 4th of July and wouldn't be back until my family and I were 8 hrs away for a family reunion. I asked ****** to write a Rx for the week only-- since he refused to refill for the month- he refused, stating that "because it's controlled (I needed to see my PCP). He then went on to say that "MOST PEOPLE ONLY TAKE IT ON WORK DAYS " .Unfortunately (for me) my (diagnosed and documented) mental health disorder is actually a **** condition and it doesn't care if I am working or not. Additionally the order reads take DAILY- Not doing so would litterly mean I was not taking as ordered. Do better.Have some empathy.Do your research.Unacceptable.Educate your providers.

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