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Business Profile

Association Management

Snake River Homeowner's Association Management LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Association Management.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/09/2025

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 06/09/2025 at 10 am in the *********************** neighborhood of *********** I observed an Individual taking pictures of houses. I went outside to ask what he was doing and he replied Im with the *** and your trailer is in violation I told him to leave us alone and we are sick of the hoa. He then put his car in park and walked fast towards me saying what are you going to do about it. I told him Ill show you and turned around to tell my wife to call the police. At that time he drove away so I followed him to get his license plate. The argument continued where he exited his vehicle again and stuck his arm in my truck window shaking with anger. We exchanged words and he told me he wants to beat my a** and to lawyer up. I called snake river property management and the owner **** didnt care at all. They are harassing and bullies. They need to be held accountable.

    Business Response

    Date: 06/10/2025

    Per the complainants' own words where he states that when he approached my compliance persons vehicle he was told that "I'm with the **** should have been the end of it, because we identified ourselves while we were doing our job as contracted by ****** ***** ***. 

    Whether or not he is "sick of the **** per his words is irrelevant.  We have a job to do which includes onsite inspections for possible violations per the complainants' HOA's governing documents. If we do not do these onsite inspections, we would be in breach of our management contract with his HOA.  

    It's important for Mr. ******** to understand that we (Snake River HOA Management) did not create his HOA's governing documents, they are not our rules, they are his HOA's rules that he agreed to abide by when he moved into the subdivision. 

    I would ask that Mr. ******** not interfere and allow us to do our job without provocation. 

  • Initial Complaint

    Date:12/22/2023

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Snake river hoa is harassing me over leaves that have fallen since I last picked them up. The majority of neighbors are in the same situation. Snake river is targeting me from a prior bbb complaint. I want them to stop with any and all unnecessary and frivolous complaints. This is stupid and enough is enough.

    Business Response

    Date: 01/03/2024

    We are just doing our job that we are contracted to do by the ***** of ********* for ************ HOA.  Part of our job is to report CC&R violations to all owners who are in violation of ************ HOA's governing documents.  He is not the only owner who received a notice to clean up their yard full of leaves. 

  • Initial Complaint

    Date:09/25/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Snake River *** is asking me to move some trash cans from where they have been for 14 years. They are only placed where they are because of the problems I have with my disability from the VA and moving them. I plan to construct a fence around them, but the *** has asked for documentation on my VA to justify their location. I have contacted the state VA services and they state I am not required to provide them anything since I am not receiving any payment or compensation from their services. I would like them to stop asking about my level of disability and be reminded of their boundaries and what they can ask.

    Business Response

    Date: 09/29/2023

    This issue is closed on our end because the owner has agreed to move his trash cans behind his column.  We are not disputing his "disability" but we have the right to validate the existence of it.  As you can imagine, if we did not validate the existence of these claims, everyone would say they are disabled and can't adhere to the rules of their HOA.

    Again, this is resolved as far as we are concerned. 

Snake River Homeowner's Association Management LLC is NOT a BBB Accredited Business.

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