We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Logistics

Nova Logistics LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Logistics.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/24/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was hired by Nova Logistics on 12/16/2024 and completed a W4 Form and was told I will be paid after 30 days on 01/14/2023 once my dash-board was set up. When it was time to pay they would not answer my call 01/14/2023 they blocked me out of my account and refused to reply to my emails and phone calls. The Supervisors for the incoming Perry Merchant 208-606-3359 told me his new # switched to +620-206-1043 and for the dropping supervisor was Salee Harper 208-606-3375

  • Initial Complaint

    Date:01/12/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I started working for nova logistics on December 7th of 2022 after working a month they stopped calling answering text and locked me out of my work website and didn’t pay me so after going on a hunt. After looking up the address to the business I noticed there wasn’t a nova logistics, there was only a restaurant so I called and the owner said that there is no nova logistics and they have been scammming people for over a year , and this is unacceptable. They have all my government information and they are making people do labor for free I would like some type of lawsuit or Compensation for this the monthly pay was 2400 and I worked for a month for free labor and this is not legal someone has to pay me for my labor

    This is all the contact information I have for them

    +1 (888) 655-3121
    [email protected]

  • Initial Complaint

    Date:01/07/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    i started working for nova logistics at or around november 24th 2023, from home online. iv been working everyday since i was given a pay date of january 6th 2023 and i worked everyday well my paydate has came witch is today ,and they didnt pay me . first tghey said because i didn't turn in a 2023 w-4 form in witch they sent me via email and i filled out and returned to them early in the morning, then they tried to say because i still had a package that needed to be sent out in witch i took to ups and sent out so that they couldnt hold my pay. i have no packages in my dashboard with labels needing to go out so thats not a issue. but they still didnt pay me. i even sent a email to accounting letting them know that all packages were mailed out and there was no reason to hold my pay. and they still didnt pay me . i like the job and like workjing for them but i dont appriciate them not making it a priority to pay me on my pay date when i hurried to complete all necessary tasks to make sure i got my pay today.

  • Initial Complaint

    Date:01/04/2023

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My issue is that the company has not paid me for my services and has locked me out of their website. I worked as a package inspector for NOVA logistics and I was supposed to be paid $2900 for my 1 month work. I have never received my check and they will not return my calls. I need to be paid for the work I have done and be contacted about it as well. I need help.

  • Initial Complaint

    Date:12/21/2022

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company does not exist...we are the actual company that is located at *** * ***** Meridain ID. We are ******* ******* *****...we have been here over 30 years...we own the land in question and there is no #9 unit here. There never has been. Novalog is illegally using our business address and we are being flooded with complaints, collections and creditors they left high and dry.

  • Initial Complaint

    Date:12/06/2022

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They put a att account under my name with my information and is trying to sell a iPhone 14 that’s under my name to a customer
    They have my social number and address because there are acting like a job
    The made a fake cash app under my name and is scamming people

  • Initial Complaint

    Date:12/05/2022

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    THIS COMPANY IS SCAMMING PEOPLE BY HIRING A "WORK FROM HOME POSITION" AS A PACKAGE INSPECTOR. THEY SEND YOU FRADULAENT PACKAGES THAT ARE PURCAHSED WITH FAKE OR STOLE CREDIT CARDS AND THEN HAVE YOU SHIP THEM TO "THE SHIPPER" ITS ALL A SCAM THEY TAKE ALL YOUR INFORMATION SOCIAL SECURITY, W4 EVERYTHING AND PROMISE YOU PAYMENT AFTER 30 DAYS AND THEN THEY NEVER PAY YOU

Nova Logistics LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.