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Business Profile

Hospital

Gritman Medical Center

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Gritman Medical Center's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Gritman Medical Center has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Gritman Medical Center

      700 S Main St Moscow, ID 83843-3056

    • Gritman Medical Center

      156 6th St Potlatch, ID 83855

    • Gritman Medical Center

      412 S Main St Troy, ID 83871

    • Gritman Medical Center

      719 S Main St Moscow, ID 83843-3041

    • Gritman Medical Center

      606 E Main St Kendrick, ID 83537

    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/19/2023

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Had ************************* do permanent damage to my kidneys when ignoring side effects of clonidine being given by *******************. ***** ignored several times side effects from multiple meds she demanded I take with basic benadryl including the night ***** brought on by the benadryl when she was saying to take the antibiotics ( again all from known allergy list) again and at a higher dose despite the *** saying it wasn't to be used for that reason. I tried going through the ***** state board and was laughed at last year. Imagine my horror this weekend while looking though the paperwork from parks to find the **** I had from 2014 time was in the file as malignant, malignant tumor in the colon and Malignant in the brain after zero treatment for cancer by several Drs since. Alcohol abuse ( ain't drank much since prior to ****), PTSD was also put in my medical records. History of **** is gone along with the sleep apnea I have had since 2007 when I was given treatment for the inoperable menginoma that was found that year too. The ** connected to the internal specialist had lost my disk proving my benign tumor is still in the left ventricle of my brain and the only proof I had I'm also a TIA ******** around 2016 when I came into town.

    • Initial Complaint

      Date:04/14/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Quitman medical center's billing is so atrocious that I drive 45 minutes down into a canyon to get better health care. Instead of working with local payment collectors, they've outsourced to a company that is notorious in *******. By contracting with the company to collect the payments in ****************, people like myself that don't have a lot of money. Can face jail time if we don't respond to these debt collectors. I'm not the only one that has had this issue. Numerous people on social media have commented that Gritman refuses to collect the initial payment from the customer and instead a few months later they'll receive a a notice from a debt collector that no one knew they had. I've even contacted and talked to other hospitals in the area and explain the problem that people in ******, ***** are having. Even these people from other hospitals. Billing departments have said Gritman medical Center is atrocious and notorious for this. I can't fathom why anyone would work with the company that at some point more than likely will throw their customers in a jail cell. Just the other day I got a bill from Gritman for service. I'm pretty sure I didn't even have because I don't know the last time I've ever gone to Gritman hospital in the past year hands down this hospitals administration is the worst in Latah County. If I was dying and had 40 minutes to live and I had the choice to go 45 minutes down into the canyon to ****************** or Gritman Hospital, I would choose Tri-State. Because at least that way if I died my family wouldn't be threatened with jail time for not paying my bill. Again. Hands down they are the absolute worst hospital in the Pacific Northwest. The comments i've included are anonymous testimonials from former patients of Gritman. I am not the only one with this problem. It's endemic to ******, *****.

    Gritman Medical Center is NOT a BBB Accredited Business.

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