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Business Profile

Clock Repair

Redeeming The Time LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Clock Repair.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Christy O

    Date: 04/30/2024

    Christy O

    Date: 04/30/2024

    There's nothing redeeming about this poorly-run business. This self-important charlatan had my clock for EIGHT years until about three months ago I started calling every week to ascertain when I could pick it up. Absolutely no contrition or admission of his failures! Instead, rude retorts of: "I'll call when it's ready. You need to be patient." What? EIGHT years is not patience? My last call resulted in: "Just come get it and I never want to deal with you again." Went the next day where he presented me a waiver I had to sign stating the clock was being returned as I was unwilling to wait for repair. I stated: "And there should be NO charge." He replied: "No charge, but you're a thief. You are stealing from me. You are not a nice ****************** I had an involuntary explosion and made the suggestion he should mate himself. While walking to my car, he shouted in his most phony "Christian" ****** God Bless You!Don't use this business. And he's if got your clock, go get it now.

    Redeeming The Time LLC

    Date: 05/02/2024

    I do not promise completion dates. This customer was rude and demanding even though I'd had medical issues and the covid shut down I returned her clock before it was adjusted and running and did not charge for parts or work completed. The customer is banned from my shop and I've alerted other clocksmiths about her attitude. Everyone who leave their clock with me gets the best work that I can provide and agrees to my terms: No payment up from and no completion date promised.

  • James C

    Date: 11/13/2023

    This business lacks follow-through and communication with the customer. It's been 20 months sents he took my grandfather's clock parts for overhaul in April 2022 to be replaced with new internal gears replacement and still waiting for an explanation from them on why I'm forgotten and where they are in the process of their service. I did attempt once contacted him once in April 2023 one year and he blew me off rudely "Don't call it's in the works and still waiting to be repaired." Poor business practice in communication with the customer, and I would not recommend him to anyone who needs a clock serviced or repaired.

Redeeming The Time LLC is NOT a BBB Accredited Business.

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