Heating and Air Conditioning
Comfort Heating, Cooling, Electrical & PlumbingReviews
Customer Review Ratings
Average of 2 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromSal B
Date: 07/13/2023
3 starsSal B
Date: 07/13/2023
Be careful, they failed two inspections, one the final, which delayed us from moving into our new home, did not install the air filter correctly, and other items. It took the BBB contacting them to correct their mistakes and they did and ****** came out and made things right. ****** continues to call and harass us to give him a 5 star rating, If ****** had come out instead of the others, we would not be in this place.
Comfort Heating, Cooling, Electrical & Plumbing
Date: 07/19/2023
We place great value on customer feedback and we ask every customer we serve to give us a review. Thoughtful constructive criticism helps us to improve our processes and to better serve our customers. A new construction project for a homeowner acting as general contractor is often fraught with difficulties. We are sorry that this has been such a difficult project for you after firing your GC. We accept complete responsibility for 2 of the 22 failed inspection items associated with your new build. The mechanical inspection failed on Friday 07/07 and we had a technician on site to add insulation on 6' of duct on Tuesday 07/11. Final inspection passed on 07/12. We are happy that we were able to follow through with a solution so quickly. We are fully confident that you will enjoy many years of supreme comfort with the **** equipment and installation services which we provided you.Review fromRob L
Date: 07/13/2023
5 starsThis company has been nothing but phenomenal. It was recently purchased by new owners and to say they care about doing things right is an understatement. They went above and beyond to rectify a year old frustration we had with a job with the prior owners. We highly recommend them and will use them for all of our heating and cooling needs from now on! Thanks Comfort!
Comfort Heating, Cooling, Electrical & Plumbing is BBB Accredited.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.