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Business Profile

Irrigation

East Greenacres Irrigation District

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Irrigation.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromDiana C

    Date: 03/27/2024

    1 star
    East GreenAcres irrigation district has been charging my husband and I late fees that are not valid. I have bank records and billing records from their office to prove we have paid all bills in full and on time. They refuse to look at my information or hear what I have to say. They have lied about me to excuse their behavior of dismissing me and continuing to hang up on me. They've yelled at me and accused me of not listening when that is exactly what they have done to me. The District Manager was as rude as it gets and told me "I don't care what your bank records show, I'm not doing an audit for you". He refused to even let me show him my statements showing our bills all paid on time for years now. They threatened to shut off our water 2 days before our latest bill was due and our check was received by them the day before the due date. He ranted at me telling me that we have the cheapest water in the country and that I waited to the last minute to pay my bill. All kinds of other irrelevant remarks, including bringing up that he graduated HS with my husband and that I know who his wife is. I asked what that had to do with anything and he got even more hostile. I never raised my voice and stayed calm listening to all of his insults of me and then he hung up on me. This company needs to be investigated.

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