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Business Profile

General Contractor

NJK Handyman Services

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/20/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I entered into an Independent Contract Agreement with ********************************* of NJK Handyman Services on August 14, 2023. Gave down payment ($13,445.00) on 8/21/23. Communication became delayed to non-existent. Poor follow through. After 17 days of texts and calls, we met on Thursday, September 7, 2023, to discuss work details. Start date was Monday, Sept. 11, 2023, at 8am, and was to take two weeks. On Monday he arrived at 10:00 am, to begin prep work and demolition in tub area. He left at 1 pm. On Tuesday, he arrived at 10:00 am and left at 2:26 pm. On Wednesday morning, he texted me and requested $1000.00 advance, due to a broken tool. He was to take $500.00 off the final invoice. He got the money but failed to report for work. On Thursday, he did not show up. He stated he took another job and would not be returning to work until Monday, September 18th. I stated my displeasure with his services. He stated he didn't trust me to pay him and if I wanted him to complete the job, I needed to pay him the remaining balance ($13,445.00) upfront. This is a breach of contract. I indicated I would not agree to his demand. I requested that he refund me $13,000.00 and let's cut ties or we can have the court settle this matter. His response was, Will go to court. No problem.Total hours worked: 7 hr 21 minutes. Work done: demolition of bath and shower. Security deposit: $13,445.00 $2K Zelle 7/25, $2K Zelle 8/14, $8K Cash 8/18, $1,445,00 Cash 8/21. Additional, $1,075.00 Zelle 8/13 (additional work to be done), and $1,000.00 Zelle on 8/13 (cash advance)

NJK Handyman Services is NOT a BBB Accredited Business.

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