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Business Profile

Heating and Air Conditioning

Fahrenheit Mechanical, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/19/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello, the business listed above has installed faulty parts after promising that this sort of thing wouldn't happen if I paid a premium price. I have not received a call back at all in over 3 weeks and I would like a full refund. I paid $900.00 for a motor and a wheel.

  • Initial Complaint

    Date:08/06/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On August 8, 2023, my husband and I signed a contract for a year's ************ which was to cover two services, one in August for fall HV cleaning and one the following spring for AC cleaning. This contract costs ***** a month, however we paid ****** for the whole year on 8/8/23. On 2/21/24 there was a charge on our credit card for *****, on 3/5/24 there was a charge of *****, and on 4/5/24 there was another charge of *****. As soon as I noticed these charges I started calling Fahrenheit to inform them of their error and to get a refund. I talked to the office girl, and she kept saying *****************************, the owner, would call us and after a couple of months and several more calls he finally did. He said it was a mistake and he would refund all the charges (******). The refund never materialized. After more unanswered calls and ignored emails, we have given up. In total, he owes us $249.30 - ****** in unauthorized credit card charges, and ****** for one half of our contract because he did not honor the spring AC tune-up and we have had to hire someone else. Fahrenheit has provided our ************s since 2020 and we have no idea what happened, but we are very disappointed.

Fahrenheit Mechanical, Inc. is NOT a BBB Accredited Business.

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