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Business Profile

Truck Driver Training

Alpha Truck Driving School LLC

Reviews

Customer Review Ratings

2.33/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromBrian K

    Date: 06/08/2025

    1 star
    I was a student in ********* when I had paid $2,000 for training initially. I was not happy with the training as it consisted of learning from a computer and the instructors just would say to keep trying until you get it right. When I made it to the training grounds, I was practicing in a shifter in the shack and one instructor yelled at me saying to not touch it. And I stopped going since and went with a company instead. When I posted a review on ****** maps, they continue to deny I was ever a student and mislabeled me as a drug user and had my review taken away. I think future students need to recognize that the instructors here can be mean and don't give a dam about each individuals learning. When you enter the class, you will find many people sitting on those computers for months and months, yet, the instructors don't help to actually "teach" the curriculum. They will just make stories up of their reasons, Why, they aren't a trucker anymore. This business does not have letters above the business compared to the ones next to it, which should have been the first red flag for me.  
  • Review fromSarah C

    Date: 06/05/2025

    5 stars

    Sarah C

    Date: 06/05/2025

    The staff at Alpha are really encouraging and helpful. The desk people are helpful and the instructors are thorough. Everyone wants to see you succeed!

    Alpha Truck Driving School LLC

    Date: 06/06/2025

    Thank you for your thoughtful message! We're so glad to hear that you had a positive experience at Alpha Truck Driving School. Our team is dedicated to helping every student succeed, and its always rewarding to hear that our efforts are appreciated.We wish you continued success on your journey, and please dont hesitate to reach out if we can assist you in any way down the ********* regards,Alpha Truck Driving School ************** *****************************************************
  • Review fromKevin B

    Date: 05/28/2025

    1 star

    Kevin B

    Date: 05/28/2025

    Absolute worst company *** ever dealt with, customer service is horrible, their instructor just plays videos the entire time and never explains anything, 0 hands on training, not even sure how this is a legitimate business, DO NOT go through this company.

    Alpha Truck Driving School LLC

    Date: 06/03/2025

    Dear Mr. ******** appreciate your feedback and are sorry to hear that you were unable to complete the course. As noted, your withdrawal was due to your relocation out of statean unforeseen circumstance on your part. While our policy does not typically provide full refunds in such situations, we issued a partial refund as a gesture of goodwill, taking into account the services already rendered.We take all feedback seriously; however, we must clarify that attempts to secure a full refund through negative reviewsparticularly when the interruption was not caused by our organizationare not appropriate. Our policies are in place to ensure fairness and consistency for all students.We wish you the best in your future endeavors.

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