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Business Profile

Countertops

C R Tops Inc

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Tim T

    Date: 12/11/2022

    Tim T

    Date: 12/11/2022

    ****** work took way to long the seams are horrible I would rather have my money back go elsewhere

    C R Tops Inc

    Date: 12/12/2022

    The top was measured and delayed by 1 week because of a supplier issue. The customer was kept in communication and was informed regularly regarding the issue and never expressed concern or dissatisfaction with the delay.The top was delivered and in the installation process, the customer ( ******************** ) was made aware that his cabinets were out of level from front to back by 1/2" and overall corner to corner 3/4".******************* was informed and showed exactly how the top and seams would finish prior to our final installation process. He was given the option of us coming back another day in an effort for him to straighten out his cabinets at which time he acknowledged they were old and he wasn't interested in the additional work on his part to make the correction. We were instructed to proceed with our installation and " to do the best that we can ".We completed the installation and ******************* was satisfied with the final result and paid us in full. He furthermore signed our delivery ticket stating that he was satisfied. We were called back 2 days later to address the seam concern and a small possible in the edge of the top. Both issues were immediately addressed, and AGAIN ******************** was satisfied with the outcome. This negative review comes as a surprise seeing as the customer has been satisfied on all occasions and with our response and all actions taken to address hic concerns. The end of it all, if the customers cabinetry was level appropriately there would no seaming issues. It was his choice NOT to level his cabinets.

C R Tops Inc is NOT a BBB Accredited Business.

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