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Business Profile

Snacks

Argires Snacks

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Snacks.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/11/2023

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered from this company. The package arrived an entire 3 days later than what was agreed upon and reflected in the *** ETA. I have told the company to refund me for the shipping because they cannot competently transport packages, which is the entirety of a shipping business, and they have refused to respond to me. I am not even asking for an entire refund, just the singular shipping debt i incurred.

    Business Response

    Date: 01/18/2023

    From: *****************************;<*******************************************************>
    Date: Tue, Jan 10, 2023 at 12:59 PM
    Subject: Re: Your anuts.com Order Has Been Updated (#******)
    To: *************************** <**********************>
    This email was sent to *** on Tuesday, Jan 10th at 12:59PM CST.

    Dear ***,


    Thanks for both your order and emails.


    We received your order on Jan 2nd after our 1pm (CST) cut-off. Your order shipped on Jan 3rd (Tuesday). Our eCommerce site does not give you estimated delivery dates. Being that we are located in the Chicago area, our experience tells ** that it takes *** about 5 business days to deliver an order to **********. It looks like you received your order yesterday, 4 business days after the day it was shipped. 


    We are refunding you $25 on this order as partial compensation for your disappointment. Please understand that in the future, no refund will be given for what we consider our normal delivery times to **********. 


    Enjoy your day.
    ************
    Customer Service/Food Safety, ************************** us why here...

Argires Snacks is NOT a BBB Accredited Business.

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