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Business Profile

General Contractor

Titan V Porches

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

This profile includes complaints for Titan V Porches's headquarters and its corporate-owned locations. To view all corporate locations, see

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Titan V Porches has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:06/20/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Estimate given on Sat., 4/6. Received quote Sun., 4/7. *************************** mentioned during our estimate that it was possible to get this job completed in about 2wks. We agreed to do the work because of how fast it could get done and paid a $3000 deposit on Tues., 4/9. Plat of survey requested on Thurs., 4/11. ******** said that he was applying for the permit that day. We emailed plat same day, and 3 weeks go by with no response. We text Fri., 5/3 about job status. ******** stated that the Village requested revisions on his paperwork; 2 more weeks go by with no response. We text Thurs., 5/16 and then Wed., 5/29 about the job status with no responses. We text Tues., 6/4 stating in the text if we don't hear from you by "this" date then we will assume you are unable to do the work. We finally get a reply that he will be out next week for sure. Next week comes, we hear nothing. We text Mon., 6/10 about the actual start date. ******** replied on Monday that he would be out that Wed., 6/12 at 8 am. ******** calls Tues., 6/11 to reschedule for Mon., 6/17 at 8 am. Mon. comes and goes; no one shows up or even calls. I thought to reach out to the Village on Tues., 6/18 to see if there was a permit issue. The Village of ******** said that the permit was approved on 5/15, but it hasn't been paid ($250) for or even accessed. After 48hrs on Wed., 6/19, we message ******** to refund our deposit since he has failed to meet his contract obligations or even secure a permit to work on the property. ******** calls my phone a minute after the email and text messages were sent. I did not answer his call, and he did not leave a message. We stated that we were giving him 48hrs in our written communication to reply as to how he would be refunding our money. We are not confident in this company's ability to do the work and don't want to be in a situation down the line if there were ever any issues with their work of fixing any problems.

    Titan V Porches is NOT a BBB Accredited Business.

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