Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Home Builders

Fairfield Homes, Inc.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromDiane R

    Date: 01/31/2025

    1 star

    Diane R

    Date: 01/31/2025

    Fairfield Homes in Arl hts on ****** St The worst builders around!! Did a kitchen remodel and extremely unsatisfied!! Had to badger them to complete the job and then to fix all the mistakes and damage. They have refused to fix remaining problems. They created a big leak in the basement we have to hire people to fix, shelf in kitchen collapsed and all our dishes broke, leak in ceiling. The list goes on. Do your research. You can find better companies !!

    Fairfield Homes, Inc.

    Date: 02/03/2025

    We not only repaired or improved any customer issues with our workmanship during the construction and warranty period, we completed other items without payment including those that were not on the contract, plans and specifications. The customer is upset that the existing basement (not where we worked) has a leak and the existing roofing (again, not where we worked) has leaked. I have not received notice of a kitchen shelf incident.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.