Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roofing Contractors

Global Exteriors Experts

Reviews

Customer Review Ratings

4.8/5 stars

Average of 30 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromGreg K

    Date: 05/20/2023

    5 stars

    Greg K

    Date: 05/20/2023

    They have done several jobs at my house. Great organization

    Global Exteriors Experts

    Date: 05/24/2023

    Hi ****, we greatly appreciate your kind review and the opportunity to assist you with your home. It has been a true honor to be of service. Please know that our team remains fully dedicated to supporting you whenever you may require assistance in the future.-Global Exterior Experts Team

    Global Exteriors Experts

    Date: 05/24/2023

    Hi ****, we greatly appreciate your kind review and the opportunity to assist you with your home. It has been a true honor to be of service. Please know that our team remains fully dedicated to supporting you whenever you may require assistance in the future.-Global Exterior Experts Team
  • Review fromPatrick D

    Date: 05/18/2023

    5 stars

    Patrick D

    Date: 05/18/2023

    I had a great experience they did a great job thanks

    Global Exteriors Experts

    Date: 05/20/2023

    Hi *******,Thank you for taking the time share your experience with us! We're glad you were happy with our services and we look forward to assisting you in the future.- Global Exterior Experts Team
  • Review fromDon S

    Date: 04/11/2023

    5 stars

    Don S

    Date: 04/11/2023

    Excellent work, reasonable prices! Spoke with them in Saturday and gutters were replaced on Monday. They responded to every question, comment and concern.Great group

    Global Exteriors Experts

    Date: 04/12/2023

    Hi ***,It was a pleasure helping you with your gutters, and thank you for writing us a review about your experience!- Global Exterior Experts Team
  • Review fromChris R

    Date: 03/23/2023

    5 stars

    Chris R

    Date: 03/23/2023

    I had two projects completed by Global. They completed both jobs with great attention to detail. Good job keep up the great work!!

    Global Exteriors Experts

    Date: 03/24/2023

    Hi *****, thank you so much for the kind words, and we're glad you were happy with our services! We hope you love your new siding and we look forward to assisting you in the future.
  • Review fromPK G

    Date: 11/22/2022

    1 star

    PK G

    Date: 11/22/2022

    This company's main purpose is to extract as much money as possible from your homeowners insurance company. *****'s beware before approving estimates with your insurance company on their behalf.

    Global Exteriors Experts

    Date: 11/26/2022

    Hi Mr. ******,We're sorry to hear that and apologize for any inconvenience. However, when you contacted us to help you with your insurance claim, we explained verbally and in writing (Contract) all clauses and the insurance process to which you agreed and signed off on. When the adjuster came he gave us a very low estimate, and we explained to you that your insurance did not pay enough for your roof replacement. Further, Global Exterior Experts worked with your insurance for months to get the correct estimate approved. You also had cedar wood shingles, but you wanted to upgrade to Davinci shingles, so we gave you a price for the upcharge. After we placed the order you changed your mind about the color, so we had to pay a restocking fee which we never charged you for, and you were aware of it. After we finished the roof replacement, you decided to do more work (retail) soffit, fascia, gutter guards, and snow guards that you also signed contracts for with Global Exterior Experts.When all the work was completed, you stopped answering our calls, text messages, and emails. We tried calling you several times to collect the balance due. After a while, you texted us back saying you wanted a discount and you wanted us to waive your deductible, to which we replied waiving it is illegal. Since we had already waived the restocking fee and given you a discount on the other repairs (retail), we couldn't give you a discount. After we explained to you why we couldnt give you a discount your response was to write a bad review. We can not do anything illegal to prevent you from writing false statements. Our legal team will be contacting you soon. If you have any questions, please contact us at ************.
  • Review fromPhillip C

    Date: 11/08/2022

    5 stars

    Phillip C

    Date: 11/08/2022

    I was very impressed with the quality and professionalism of Global from start to finish. Everyone was very friendly and responsive. The installation was great!

    Global Exteriors Experts

    Date: 11/09/2022

    Hi *******, thank you for leaving us feedback and for the kind words! We're glad you were happy with how everything turned out, and we look forward to helping you again in the future.
  • Review fromRon M

    Date: 10/21/2022

    5 stars

    Ron M

    Date: 10/21/2022

    Dependable and very good worksmanship and they finished the work on time. I would definitely recommend them and definitely use them again. I have used them before and they did an amazing job.

    Global Exteriors Experts

    Date: 10/25/2022

    Hi ***, thank you for choosing us again for your home remodeling project and for recommending us! It was a pleasure helping you replace your roof, and we hope you love the new look of your home. We look forward to working with you in the future!
  • Review fromGiovannie B

    Date: 08/29/2022

    5 stars

    Giovannie B

    Date: 08/29/2022

    Global is a really good and reliable company after I try with 3 different companies to complete a claim for my roof they was the only one that was able to achieve and get approved. There team went above and beyond. I really do recommend this company.

    Global Exteriors Experts

    Date: 08/31/2022

    Hi *********, we appreciate you taking the time to review our services, thank you! The ******** was honored that you trusted us in getting your claim approved and your home remodeled! We look forward to assisting you with your home in the future.
  • Review fromARTURO H

    Date: 07/30/2022

    5 stars

    ARTURO H

    Date: 07/30/2022

    Global Exterior Experts replaced the roof and gutters on our home after a hail/windstorm. ***** was very proficient and professional in getting the request for insurance coverage completed in a timely manner. I was kept informed through the whole process.The teams that did the roofing and gutter replacement were professional and efficient in completing the replacements and cleaning up the job site once they were finished. I am very satisfied with the workmanship as well as the handling of the project from start to finish. Though when I noticed a mistake, I let them know and they came and fixed it right away. I would recommend this company for this type of work to anyone that has a need and would definitely use this company again.

    Global Exteriors Experts

    Date: 08/01/2022

    Hi ******, we appreciate your detailed and honest review of our services. Thank you for choosing us for your roofing and gutter project, and the GEE team hopes you love the new look of your home!We look forward to working with you in the future.
  • Review fromMarilyn K

    Date: 07/29/2022

    5 stars

    Marilyn K

    Date: 07/29/2022

    Global was recommended to us for a gutter job. ***** came by to look over the issue and noticed that we had hail damage. He offered to file a claim for us. I said why not? It all ended with us getting a new roof on our garage and new redwood vinyl siding on our house!! Global handled everything. Wonderful company to work with. Even gave us some extras. All the work crews were friendly, efficient and professional. If you need any siding, roofing work done, this is the company to hire!

    Global Exteriors Experts

    Date: 07/31/2022

    Hi *******, thank you for your kind review of our exterior remodeling services! Making the insurance claim process and the overall project an absolute breeze for our customers is always at the top of the list of goals for every project we take on, and we're glad you took note of it. We hope you love the new and improved look of your home, *******!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.