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Business Profile

Auto Repairs

Douglas Automotive, Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromRobert S

    Date: 10/24/2022

    2 stars
    It's been over a year now, and nothing has changed. I went back twice after the initial visit, only to be told that it would cost more money to fix the same problem. I was quoted a price to stop the squeezing of belts. When I picked up the car, it was still squealing. When I went back inside to let them know, **** said it was going to cost more money, but it might get better over time. I said that I paid for it to be fixed, not to be told that it was fixed. Further, he charged me an extra $100 to diagnose and replace a fuse. I was never charged for diagnosis in the past, so this came as a shock. Now, over a year and $200 later, all I got was a fuse and a requirement to put more money into it to fix the same problem. And nothing has changed.

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