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Business Profile

Shipping Masters

Services Etc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Shipping Masters.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/19/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of the Issue: Feb.13.2024 //The amount of the money paid: ***** USD //************** has comitted to receive, keep and forward my parcels/ mails //Nature of dispute: ************** deactivated my virtual box without my consent, and keeps my mails as hostage .//************** refused to resolve the issue, they deactivated my virtual mail box without my consent , without returning back my mails./////////Hi, I'd like to file a complaint regarding a ** box provider " **************". I'm a foreigner living in *****, I had a virtul **X with this ************** thru Anytime mail. I've been using their service for years to receive my ** mail, forwarded to my addresses in ***** or ******. Recently, I have five mails need to forward to *****. ************** refused my request, claiming that they couldn't deliver to addresses outside the US, they claimed that this rule had been there for years. I found this strange because I've sent many mails to ****** and ***** over the past two years. So, I called to ask ************** about this change and asked the staff to confirm with her boss. ///However, the staff just repeated the rule without providing any explanation and hung up my call. And later the owner of ************** privately deactivated my Virtual Mail Box account and withheld my five personal mails. The owner of ******************** also sent an email warning me not to waste his staff's time. And his saying by wasting the staff's time, he meant the only two minutes of phone call that I managed to make before being hung up on./////Now I could only wait for Anytime mail ( the ** box service provider used by **************) to reach out ************** to get back my Mails. Up until today February 16,2024, I have't got any updates. I've read those ****** reviews of ************** of the recent two years, knowing that I'm not the only victim. As a foreigner, I couldn't believe this kind of business still survive in US.

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