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Business Profile

Pool Contractors

Redbird Pool Service and Maintenance

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromTemeka B

    Date: 05/17/2025

    1 star

    Temeka B

    Date: 05/17/2025

    The owner Josh started off very nice on my 1st appointment however there afterwards very unprofessional. Did not keep 2nd appointment. Did not call I had to call him and than said he was working his way over to me. He never rescheduled and had his office manager say they were now booked up.

    Redbird Pool Service and Maintenance

    Date: 05/20/2025

    Thank you for the opportunity to respond. After reviewing our records, we can confirm that no work was ever performed for this individual, nor was any payment exchanged.

    The customer was scheduled for a service estimate in the 2024 season. Upon arrival, our team determined that the condition of the pool and surrounding environment posed serious safety and liability concerns. We respectfully declined the job and clearly communicated our reasoning.

    While on-site, we were asked to address a non-pool-related household repair — specifically a missing screw on a screen door. As a courtesy, we briefly assisted with this request, though it was unrelated to the original purpose of the visit.

    We stand by our decision to prioritize safety and transparency in the services we provide. We take all feedback seriously but feel this review does not accurately reflect any professional engagement with our company.

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