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Business Profile

Health Products

Keto By Daeleah

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Products.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/01/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Nov 15, 2022 this. Company scammed $199.95 from my checking account usi ng. My Debit Card. On Nov 16 I saw the deduction. I called the ************ and they would not tell me anything until the money was withdrawn from my account. The next day I called the number listed. Ring 3 times then hang up. No one ever answered the phone. The credit union said the company had 10 days to answer thier request, which would have been Nov 30 to replace the money. It didn't happen. The ************ said I had ordered a product. A total false statement. They said it was up to me to recover my money gave me a number to call. I did. It is not a working number. The number given to me is ************. I found another number on the internet ************. It said not a working number.

  • Initial Complaint

    Date:11/15/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My credit card account was hacked. Made several atempts to contact company with no response. Called them day of charges and every day afterwards, still no response. Below is copy of my email to company;*********************** <************************>Nov 12, 2022, 12:04 PM (3 days ago)to support, inquiry Good day,Someone has hacked my account and made a $119.98 order from you. I did not authorize that charge. Cancel immediately and return funds.Confirm receipt of this request.KetoByDaeleah.com ************ $119.98 All I demand is my money returned. Card has been shut down!

  • Initial Complaint

    Date:10/14/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company illegally charged me for a purchase I did not make. When I called them to inform them, I was told that their computer system had been paused and that someone was forwarding phone calls to their company phone number. 3 days later their computer system is still paused and the number listed on their website is the same number I am callingnothing is being forwarded. I have contacted my bank, but the behavior of this company is suspect, to say the least. According to the website, this business may also be under Katani, LLC.

Keto By Daeleah is NOT a BBB Accredited Business.

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