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Business Profile

Truck Accessories

Premier Truck Accessories, Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Tyrone I

    Date: 09/24/2022

    I thought this was a valuable business. I had two other vehicles tinted here. Today I brought my vehicle in for a two window tint job. I was told it would be done by 4. After two hours i saw my vehicle wasn't touched. How would it be done by 4, So I went in and asked for my keys. Since this wasnt my previous experience and I was going to lose some business if I didn't take my vehicle right then. I explained to the counterperson that I was going to lose money if I stayed. He replied well we are losing money as well. To not argue as I was leaving I stated the customer should not lose money. I was upset and a little disgruntled but I would have rebooked later when I had half a day to devote. Instead of offering to rebook he stated have a nice day and don't come back. I left but then thought that was really uncalled for so I returned and asked for the owner. It seemed the owner received a different version of events and stated he saw the video so he knows what went on. I reminded them of social media and this is not the way to treat repeat customers. Owner started ranting about how people always go to social media when they don't get their way and threw me out. There was no screaming and cursing from anyone and not even rude behavior. Just an unwillingness to be a business with some sort of customer service criteria. He said they have ****s of satisfied customers. But if you look at the reviews he seems to attack bash and ridicule the ones who are unhappy but has nothing to say not even a thank you to those who are happy. How long before the *************************, the Chamber of Commerce and other business leaders step up.Like

Premier Truck Accessories, Inc. is NOT a BBB Accredited Business.

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