Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Major Appliance Services

Robert Bosch LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Major Appliance Services.

Reviews

This profile includes reviews for Robert Bosch LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Robert Bosch LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    1/5 stars

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromLuciano C

      Date: 02/26/2025

      1 star
      Stay away from any Bosch products, specially dishwashers and the worts customer service ever !!!! Bought a dishwasher almost 5 months ago, its been damage 4 times already, when you call they schedule service for a month later, then theres no pieces to fix it , they dont reply to your emails,, they say they will call you back with a solution and they do not, people that answer the phone identify themselves with their first name, when you ask them their last name they say they will not tell you, straight forward , that there is a bug red flag of a shady company, a so called super over or manager named ******* even hung up the phone when I mentioned I was going to post this review !!! Another one that emailed me a couple of times for my issue, ******* *. ( at least on the email they sign with the first letter of the email ) ************ and the people that work there looks like they are trained just to scam people !!!
    • Review fromMary B

      Date: 08/08/2024

      1 star
      4/15/24 I purchased Bosch refrigerator B36CL80ENS-09 $4000.00.
      From April, 2024 - August 8, 2024 today, there are no Bosch refrigerator water filters to purchase. The manual states water filters last 6 months, they only last 3.5 months. At 3.5 months, my iphone notification told me to replace my water filter, and the water started to taste bad. There are no Bosch water filters available to purchase , EVER. Second, they have terrible technical support, customer support, and the Bosch phone lines roll over to a third party , and those people tell you, they cannot help me. I called at least 8 times total prior and after my purchase, and none of the phone agents would help me with anything, not even to locate a part. They say, we can give you the link to find your own part. We do not provide any technical help, nor do we help customers find parts. Here is the website parts link!!! outrageous terrible low class service for a top of the line German product. To save a nickel Bosch rolls their phones over to third party phone operators. During the day before 2 PST, and after 2 PST . Terrible Terrible. I expect help when I call Bosch and they pride themselves on saying, here help yourself. Bosch provides no technical support, and they tell you that.   
    • Review fromMark B

      Date: 04/14/2024

      1 star
      While still under warranty, the Bosch branded junction box for our 800 series dishwasher caught fire. Not only did the box burn up, but the electrical short damaged our dishwasher. We had technicians out to our home ???????? ??????????, and eventually it was deemed unrepairable by Boschs own repairmen.***** then informed us they considered it an installation problem, and would not honor the warranty. Please search Bosch dishwasher fire on the internet, and you will find these boxes are catching fire on a reoccurring basis everywhere. Bosch also refused to communicate to us by email in an obvious measure to not leave a paper trail for this. This product could literally kill you.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.