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Business Profile

General Contractor

Moore Construction, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/07/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Moore construction finished putting a NEW ROOF on my house on Jan 3, 2018 After I sent Moore construction, photos of the ceiling that has been gathering water since his crew put on a new roof, and also a flat roof, I have been having water damage upstairs. Fri, Jan 12, 2018 Wed, Feb 14, 2018 I complained again that my roof was leaking -To:************************* Mon, Aug 26, 2019 at After Moore Construction finished the roof, my neighbor noticed that the flat roof was cracked. Moore Construction came back last year in Dec., when the weather was changing. They sent me these pictures. For a new roof, this does not look acceptable. Here is a photo of the shingles. Does this look right?Complained again on May 21, 2020 Moore said it was the chimney, so I hired Riteway to do the chimney. The water leakage still remains.In Nov, 2022 left a message via phone, and no return call from Moore.Tue, Apr 4, 2023 knotty pine worse Fri, Apr 14 Left two other messages. Please return my call.Sun, Apr 30 Please send **** out Tue, May 2 ROOF IS STILL LEAKING Thu, Jul 6 at 4:02 PM LEFT MESSAGES WITH YOUR LADIES.I HAVE NOT HEARD FROM YOU. I STILL AM GETTING WATER UPSTAIRS AND IN THE LIVING ROOM BY THAT CHIMNEY TOO. PLEASE CHECK YOUR FLASHING. I CALLED IN NOV. 2022, APRIL, MAY, JUNE, JULY.I NEED TO SPEAK TO YOU IN PERSON AT MY HOUSE.Mon, Sep 18 sent photos of knotty pine.Please check the north side of the roof, by the middle window, towards the east side. Do you think that the flashing needs to be re-done? I can smell the dampness when it rains and more stains are appearing. Wed, Sep 27 1ST FLOOR, BEDROOM ABOVE WINDOW, NORTH SIDE OF HOUSE September 27, 2023 The Ceiling in the Living Room by the chimney. Please check, re do flashing. Sep 28 Please reply to the emails that were sent yesterday.Moore called the POLICE to tell me to STOP SENDING E-MAILS and STOP CALLING THEM. The FLAT ROOF NEEDS to be ADDRESSED TOO.

Moore Construction, Inc. is NOT a BBB Accredited Business.

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