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Business Profile

Pizza

Lou Malnati's Central Office

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Lou Malnati's Central Office's headquarters and its corporate-owned locations. To view all corporate locations, see

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Lou Malnati's Central Office has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Chuck

      Date: 04/03/2025

      Been buying there pizza's for years. But this time they falsely advertised there free pizza givaway they said buy 2 or 4 or 6 pizza and get a free one , well they did NOT provide a free one , said I should read the small fine print. Never had to do this before. They should of warned me before.

    • James B.

      Date: 03/09/2025

      Long time customer. Today I ordered pizza at 3:30 for delivery at 5:30. It arrived sometime around 6:45, left outside my front door, no knock at door when delivered. It is now ice cold as it is 47 degrees outside. The cost of the pizza on line was $22.85, I added delivery tip of 10% (what a mistake was that). They charged my **** credit card $31.99. I called in to inquire where is my pizza at 6:00, was told some company hogwash, it is on the way. I called at 7:00 with same question and was told it was delivered-no knock on door/no door bell ring, yeah, as stated outside my front door, in the cold, as is the pizza, only in a box, not even protected more from the pets in the complex, coyotes, and havelinas who roam.These guys were good, when they were new here (when I started to patronize), now they have grown and are big, leaving customer service in the rear view mirror. 10 years ago or so, the cost of a pizza was about 50% of what it is today, yet the customer service was 100% better. Now they do not care!Lots of pizza alternatives in my neighborhood, their pizza is good, but definitely not worth the ** from CS, (the managers who are clearly doing nothing more than collecting a paycheck) I spoke with, and the cold pizza I received some 2 hours after delivery was scheduled. SHAME ON YOU *** MALNATIS! Folks, consider the local pizza joints, those who care, and want to build their business on local support. This is another example of a national company who came into **********, riding on a national reputation, which totally at least locally SUCKS!**** *.Fresno, ** 8 Dessert reviews

    Lou Malnati's Central Office is NOT a BBB Accredited Business.

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