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Business Profile

Fast Food Restaurants

Burger King

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fast Food Restaurants.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/05/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    When eating at the restaurant, the menu started for a kid meal it was choice of food, fries, drink and a treat (applesauce or soft serve cone/cup), my sister asked about the treat part as we did not recieve it. It resulted in the male manager mocking her and starting an argument between the two of them. As the argument continued i packed our food to leave and took my 5 year old niece to the car. The manager called the cops because my sister tried to call corporate before leaving. As I was getting the child into the car the manager came outside threatening me and saying he was off the clock now. The cops showed up and my fiance came up there to make sure I was safe with the 5 year old. In the mean time the cop was restraining my fiance for yelling at the manager and another employee who we were told was a manager (a female) physically pushed my sister twice which is battery. We would like to be contacted by the business as there is no way to speak with anyone about this issue. Corporate phone number is only a recording.

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