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Business Profile

Handyman

A&T Emergency Services Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/16/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On or about 11/25/2024, I contacted A&T Emergency Services to fix a leak in my dining room ceiling. ******* arrived and asked for a check for $1,000.00 which he promised would not be cashed until work was scheduled. He informed me that the work would be extensive enough to warrant filing a claim with my insurance company, which I did the same day. The next day he called and asked for money to schedule the work. I told him to discard the check and I would pay by credit card. He forwarded me a link to use and I made the payment. While I awaited funds from my insurance company he became non-responsive. He has since refused my calls, texts and emails. When I went to his office, no one was present. Worse, I just found out recently that he did cash the check on 12/4/2024.

  • Initial Complaint

    Date:06/17/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We signed a contract for plumbing work with **** AKA *************************** on Friday, April 19, 2024. He presented a contract with the total estimate cost of $15,450.00 At that time, he requested a $7000.00 deposit which we paid by PNC Bank Credit Card. At the time of signing the contract he said he would be finished with the work by ******, April 21,2024. That was definitely not the case.During his time at our house he also discovered that our sewer going out of the house needed to be replaced. **** and my husband agreed to $6000.00 for the additional work which would include digging up the side of the house, putting in new drain pipe and connecting to sewer main, back filling and concrete. He also agreed to provide us a new shower stall, vanity and toilet. As well as fix our laundry room floor and bathroom floor. He had us send him the type of flooring we wanted. Once we paid him he never came back to the house. He was texting my husband making excuses for why he had not come back. He was supposed to come back 2 weeks ago first thing in the morning but was a not call no show. We have not been able to reach him since.

A&T Emergency Services Inc. is NOT a BBB Accredited Business.

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