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Business Profile

Optometrist

Bard Optical

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Optometrist.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/20/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Went to bard optical with my
    medical card to get a pair of
    glasses. Got the eye exam and
    then the lady said to pick out
    some frames from the wall. I
    picked them out she fitted me
    with them then said I have to
    pay half now and then the
    other halfwhen I pick them up
    it was over 300 dollars I asked
    you don't have any free
    glasses? The lady said no
    cheapest pair was like $30 or 40
    dollars. So I borrowed the
    money from my mom and got
    the glasses. My friend has the
    exact same insurance same
    medical card he went to the
    bard optical on the west side
    and he got a free pair of
    glasses. So I called the bard on
    the west side and asked about
    it she yes they had free glasses
    then I told her I just paid $30
    for mine because the bard on
    the Northside said they don't
    do free glasses.she looked me
    up then says since it's been a
    month there's nothing they can
    do about it. Who gets a pair of
    glasses on one side of town
    then calls the other side of
    town to see if they got the best
    deal? I don't want any contact from the business I know they won't do anything about it I want others to know so they can watch out for bard optical

Bard Optical is NOT a BBB Accredited Business.

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