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Business Profile

Marketing Programs

StartSampling, Inc

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/19/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I joined the company in this complaint. Every member's account was automatically transferred to an identical website with a different name, here's one of their pages where members could earn points: *********************************************************************** . The promise on the websites during transfer was that members could still earn points through reviews, answering questions, and other actions, and redeem those points for cash. The new website then doubled points needed to redeem for that, and once members had time to earn those extra points, they removed that option and restricted members to a limited selection of free magazine subscriptions and restaurant gift cards. Then they ran out of anything to redeem points for, and stopped updating new chances for members to earn points. To keep accounts active, they required points earned every 60 days. I kept my account active. Some time in these past 60 days, they took down their website and ******** page. Heres their only existing page I can find : ****************************************** .I had over ******* points, enough for over $100. I would like to finally receive at least part of the money I was promised.

StartSampling, Inc is NOT a BBB Accredited Business.

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